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Billing / Customer Information
Please feel free to take advantage of our online payment option.


The Billing and Collection Division provides the following services, including:
  • Accepting applications for service
  • Accepting payment for monthly bills
  • Assessing fines and penalties for violation of policies
  • Compiling meter reading data for monthly billing
  • Maintaining billing and consumption information on all customers


Lincolnton Address
Lincoln County 
115 West Main Street
Lincolnton, NC 28092
Map link to facility
(704) 736-8497
Denver Address
Lincoln County 
7674 Tree Farm Road
Denver, NC 28037
Map link to facility
Ph: (704) 483-7082

Policies and Procedures

Billing Adjustment Policy
Residential Customers Questions and Answers
Delinquent Account Policy
NC Statute Requiring Separate Water Meters on Irrigation Systems
Water and Sewer Rates and Fees - Effective July 1, 2019