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Transportation Lincoln County
Introduction
Transportation Building
Map to This Location

Contact
Kristal Ford,
Transportation Manager

1323 East Gaston Street
Lincolnton, NC  28092

Administration
Ph: (704) 736-9626

Public Transportation
Ph: (704) 736-2030

MEDICAID Transportation
Ph: (704) 732-3471

(TDD/TTY)
1-800-735-2962

(VOICE)
1-800-735-8200

Fax: (704) 732-3440

Hours
6:00 am - 5:00 pm
Monday - Friday

Transportation Lincoln County (TLC) is a consolidated transportation system operating in Lincoln County, NC.  TLC offers subscription route and demand/response transportation by contractual agreement with the following human service organizations:
  
        Lincoln County Senior Services

        Lincoln County Services for the Blind

        Lincoln County Department of Social Services

        Lincoln County Veterans Services

        Gaston Skills/Salem Industries

Transportation Lincoln County serves all of Lincoln County including the municipalities within its borders. Lincoln County is a rural county located near the western piedmont of North Carolina encompassing 316 square miles.  The ridership of TLC is comprised mainly of the clients and consumers of the participating organizations.  Destination points are at the discretion of the participating agency and include transportation services to points outside Lincoln County.

Rural General Public (RGP) service is available on all of our subscription routes if the route deviates no more than 0.5 miles.  Route deviation requests must be made 4 hours prior to the trip. Please call TLC dispatch at (704) 736-2030 to arrange your ride. RGP services are also available in the city of Lincolnton on the town route. RGP service is open to any Lincoln County resident, and all service is accessible to persons with disabilities. TLC reserves the right to limit deviations to one per day, per passenger on the town route.

The vehicle fleet of TLC consists of twenty-one (21) eight, eleven or fourteen passenger vans.  Twenty (20) of the vans are lift equipped.


It is the policy of Transportation Lincoln County (TLC) to assure full compliance with the Title VI Civil Rights Act of 1964, the Civil Rights Restoration Act of 1987, Executive Order 12898 Federal Actions to Address Environmental Justice in Minority Populations and Low- Income Populations, Executive Order 13166 Improving Access to Services for Persons with Limited English Proficiency, and related nondiscrimination statues and regulations in all programs and services. It is also TLC’s policy that no person shall, on the grounds of race, color, sex, age, income status, national origin, or disabilities be excluded from participation in, be denied the benefits of, or otherwise be subjected to discrimination under any program, activities, or services for which Transportation Lincoln County receives Federal financial assistance.
 
Any person who believes they have been mistreated by an unlawful discriminatory practice under Title VI has a right to file a formal complaint with Transportation Lincoln County. Any such complaint must be in writing or in person with the TLC Office at 1323 Gaston Street, Lincolnton, NC or via USPS to TLC Manager, c/o 115 West Main Street, Lincolnton, NC, 28092, or by email to the Transportation Manager, or by phone to 704-732-9061 within one hundred eighty (180) days following the date of the alleged discrimination occurrence. Title VI Discrimination Complaint forms may also be obtained from the TLC office at no cost by calling 704-736-2030. Please include contact information for a reply. A complainant may file a complaint directly with the Federal Transit Administration by filing a complaint with the Office of Civil Rights, Attention: Title VI Program Coordinator, East Building, 5th Floor-TCR, 1200 New Jersey Ave., SE Washington, DC, 20590.

Transportation Lincoln County operates an ADA compliant system. Requests for reasonable policy modifications should be submitted in writing to the TLC Office at 1323 Gaston Street, Lincolnton, NC or via USPS to TLC Manager, c/o 115 West Main Street, Lincolnton, NC, 28092 and should include what modifications are needed in order for the individual to use the transportation service. Please include contact information for a reply.

Lincoln County is an equal opportunity employer.